Maridex

The current manual on every vessel.With answers you can trust.

Maridex distributes your ISM manual, procedures and forms to the fleet and keeps every vessel up to date. Crew read and search offline, and ask questions that are answered only from your documents, with the source.

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  • From €299 per month
  • Works offline on board
  • Hosted in Germany
  • Made in Cologne
  • Hosted in Germany · Or in your region
  • Quick setup, no IT on board
  • Private, isolated instance
  • Works offline

Why Maridex

From binders and email to one current system.

Most fleets still send their manual by email, USB stick and paper. That costs time on every revision and risks findings in audits. Maridex replaces it with one system for the office and every ship.

With Maridex

Binders on board, often revisions behind

Exactly the current revision on every ship, automatically

Revisions sent by email and USB stick

Published once in the office, delivered to the whole fleet

No overview of which ship has what

Every ship’s revision and last update at a glance

Hundreds of pages to search for one answer

Ask in plain words and get the answer with its source

Large downloads over expensive satellite links

Only changes are sent, and interrupted downloads resume

Outdated documents found in audits

A tamper-evident history to show every auditor

AI assistant

Ask your documents. Get the answer and the page.

The assistant searches only your documents. Every statement links to its source: document, revision and page. If the documents don’t cover a question, it says so instead of guessing.

  • No web, no general knowledge
  • Every answer cites its source
  • Ask in your crew’s language

Pick a question

Ask the manual

Answers come only from the manual, with sources.

Answers come only from the manual, with sources.

Pick a question above

Sample manual of a fictional shipping company.

Try it with your own documents

How it works

From the office to every ship. Automatically.

  1. 1

    Publish in the office

    Upload a new revision in the web dashboard. It is current at once; the previous one stays in the history.

  2. 2

    Ships update themselves

    Each ship PC fetches only what changed, over Starlink or VSAT. If the connection drops, it continues where it stopped.

  3. 3

    Crew work offline

    Crew read, search and save copies of forms without a connection. The assistant answers whenever the ship is online.

Product

What the manual needs on board. Nothing more.

  • Offline on board

    The whole manual is stored on the ship PC. Full-text search works without internet.

  • Revisions, never lost

    Revisions are never overwritten or deleted. Every vessel gets exactly the current set.

  • Fleet at a glance

    See which ship has which revision, when it last synced and which ships are behind.

  • Forms ready to use

    Crew save a copy of any Word, Excel or PDF file to fill in or print. The manual itself stays read-only.

  • Office, fleet and vessel libraries

    Certificates and drawings go only to the ship they belong to. Contracts stay in the office.

  • Import by email

    Forward an email to Maridex. It suggests where each attachment belongs, and you approve with one click.

Setup

Up and running on board in a minute.

Install, enter your licence number, approve. No IT staff, no VPN, no configuration. Updates install themselves.

  1. 1

    Install the app

    Windows 10 or 11. No administrator rights needed.

  2. 2

    Enter your licence number

    The app finds your company’s server by itself.

  3. 3

    Approve it in the office

    Compare the pairing code and click Approve. The manual downloads.

Setting up a ship PC
Video coming soon

Security

Made in Germany. Ready for your next audit.

Maridex is developed by bitova GmbH in Cologne. Our setup follows the recommendations of the German Federal Office for Information Security (BSI), such as IT-Grundschutz.

  • Private, isolated instance

    Your own server, network, database, file storage and keys. Nothing is shared with other customers.

  • Hosted in Germany

    By default in a German data centre. Other regions, such as Finland, the US, Singapore or the UAE, on request.

  • Protected every day

    A web application firewall and intrusion prevention, daily vulnerability scans and security updates. All connections encrypted.

  • Encrypted backups

    Every night, encrypted, at a separate location, with integrity checks every week. Every upload is checked for viruses.

  • Sign in with Microsoft 365

    Office staff use their existing Microsoft 365 login, so your multi-factor authentication applies. Crew need no account at all.

  • Approved ship PCs only

    Each ship PC has its own key and is approved by the office. A lost PC is disconnected in one click, and its documents are removed.

For your IT department

Hosting, sign-in, data, firewall requirements and answers to common IT questions are documented in detail. A data processing agreement (AVV / DPA) and our technical and organisational measures (TOMs) are available on request.

Report a security issue: security@maridex.app

Pricing

Fixed prices. All features in every plan.

No per-user fees, no limits on documents. You pay for the size of your fleet.

Full pricing

  • Up to 10 vessels

    €299per month

    Prices per month, billed annually, plus VAT.

    Book a demo

  • Up to 30 vessels

    €599per month

    Prices per month, billed annually, plus VAT.

    Book a demo

  • More than 30 vessels

    Let’s talk

    Larger fleets, several companies or special requirements.

    Contact us

Included in every plan

  • Unlimited office users and ship PCs
  • Unlimited documents and revisions
  • AI assistant on board and in the office
  • Private, isolated instance in your region
  • Sign-in with your Microsoft 365 login
  • Daily security updates, encrypted backups
  • Updates and support by email

Questions

Frequently asked questions

Does it work without internet?

Yes. Reading, searching and saving copies work offline. Ships update when a connection is available. Only the assistant needs a connection.

Can crew change documents?

No. The documents on board are read-only. Crew can save a copy of a file, for example to fill in a form.

Will our IT department approve it?

Maridex is built for that conversation: a private, isolated instance, Microsoft 365 sign-in with your multi-factor authentication, encrypted connections, daily security updates and nightly encrypted backups. Ship PCs only need outgoing HTTPS. Everything your IT will ask is documented. Read more

Where is our data stored, and what does the AI see?

In your private instance, hosted in Germany by default. To answer a question, only the question and the relevant passages of your documents go to the AI service, through its business interface and covered by our data processing agreement. Read more

Can we use our own AI provider?

Yes, on request the assistant can use your own AI provider or account, for example one your company has already approved. Read more

Which file formats are supported?

PDF, Word, Excel, OpenDocument, RTF, text and more. A file that can’t be read is still distributed; it just isn’t searchable.

How long does it take to start?

We set up your private instance. You upload your documents, and each ship PC is ready in about a minute.

What happens to our data if we leave?

You get an export of your documents. Then your whole system is deleted, including all data and backups. No lock-in. Read more

More answers, step by step and with screenshots, are in the documentation.

Open the documentationOr write to us

See Maridex in 30 minutes.

We show you the office dashboard, the app on board and the assistant, and answer your questions.

Book a demoRead the documentation